mdgrou | Buy, Sale, Rent, and Auction, House, Plots, Land in Rwanda | Kigali

Property posting rules



Property posting rules

What are the General posting rules?

General mdgrou.com Posting Policies

As a condition of your use of mdgrou.com you agree that you are older than 18 years of age.

At mdgrou.com we want to make sure that the site is as clean, friendly and usable as possible for everyone. Ads that fall outside the posting rules stated in this Help section or our  mdgrou.com Terms of Use may be removed from the site.

You are solely responsible for all information that you submit to mdgrou.com and any consequences that may result from your post.

We reserve the right at our discretion to refuse or remove content, or those parts thereof, that we believe is inappropriate or breaching our terms of use. We may, at our discretion, remove ads, put ads on hold or make minor changes thereto, when they do not comply with the Posting Policies.

Note: Remember your ads are visible on mdgrou.com only when you have paid, which means that you may have sufficient units/balance in your mdgrou.com account/wallet, you are also aware that money paid to mdgrou.com are not refundable please prepare your budget before making any payments for ads posting. by accepting using this site you agree to use all monies in your wallet before a period of three months after this period mdgrou.com cannot accept no claim regarding unused money.  If you plan to pay you are advised to pay money that you can consume not later than three months and recharge your wallet when necessary. Because by paying your money there is no refund accepted.

General reasons for ad removal, ads being placed on hold, or minor changes made:

  • Against policy

  • Not paid ads

  • Offering postage. mdgrou.com should only be used in face to face local transactions - Ads should be posted onto your local site

  • Removal of personal information in an ad

  • Duplicate of another ad posted by you, or several ads placed by you for the same goods or services, or multiple ads in different locations

  • Only one mdgrou.com account per user is allowed. Creating multiple accounts for the sole purpose of duplicating ads is not permitted

  • Offering more than a single item within the ad

  • Posted under wrong category (You must choose the single most relevant category for your ad)

  • Not entering your contact details through the means provided by the sites (for example as part of an overlay, logo or watermark) in unappropriated place and when its prohibited,

  • Entering information in incorrect fields (you must use the fields provided), or not completing all the fields

  • We only accept ads in English, Kinyarwanda, and French (Foreign translation may be included below if appropriate)

  • No overseas ads accepted, mdgrou.com is only for local community or local businesses

  • No website links to other property classified or auction sites, and such other sites as we may deem to be inappropriate

  • Removal of keywords that refer to competitive websites, or removal of brands in the case of keyword stuffing, i.e. brands that are not accurately descriptive of the item/service or not related to the item/service advertised. The keyword spamming rule applies to all categories (e.g. if you tag “Apartment,” “townhouse,” and “ a residential villa” to describe a residential villa house for sale, then we will remove “Apartment” and “townhouse”)

  • Not descriptive enough (Ads that do not provide enough detail will be removed as this makes for a bad browsing experience)

  • Appears to be a copy of another ad posted on mdgrou.com (You may not copy other user ads, your ad must be original)

  • Strong call to actions in titles (Call me now!)

  • Re-ordering images to make first one more appealing for user browsing

  • Not providing images of the property at the time of listing when expressly requested to do so

  • Images which are unsuitable for the purpose (for example which are too small, drawings, word art, etc.)

  • Edit Typos, Edit/Remove duplicate keywords

  • Inappropriate language

  • Property ads should list the full selling or renting price

  • Inappropriate photo / image

  • Discriminatory on race / religion / nationality/ etc..

  • Selling or offering services other than real estate house, building, land, plots

  • Ads that report other fraudulent ads. Please report potentially fraudulent ads via the "report ad" option located within each ad or Contact Us with ad details (ad id, email address)

mdgrou.com reserves the right to remove any postings that we feel are not relevant, or of value to the mdgrou community, with or without notice.  

There are several reasons why an Ad may have been removed from the site including:

When this happens your ad may be temporarily suspended (this depends on a few things) until we look at it. We check reported ads as quickly as we can. As long as we find that it hasn't broken any Posting Policies (What are the General posting rules?) or  mdgrou.com Terms of Use it should be back up again shortly. Check back after a few hours to see if this is the case.

Ads either reported to us (Reporting ads) or identified by our automated tools as inappropriate, that we then find do break our Posting Policies or Terms of Use, will be removed from the site.

In most cases we email you to let you know that we have had to remove your ad (and if possible provide your with an opportunity to resubmit). These emails sometimes get directed to junk folders so please look out for mdgrou.com emails. If your junk / spam settings are set at high, then mdgrou.com emails may not even be delivered to the spam / junk folder. You may wish to add mdgrou.com to your safe senders list if you have one.  

Your ad has been reported (Reporting ads) to us.
Your ad has been removed.

If you have checked out all of these possibilities and none of them apply to your ad then please let us know by calling our phone +250 782 456 085 for our support team and we'll be happy to help you out.